The error 'There was a problem sending the command to the program' is one of the most annoying common errors faced by many Windows users. Normally, this error is derived by and with the Office installer package and generated while the users trying to open Excel, PowerPoint, Word, or Access files created in variable Office versions and has been reported by Windows 7, 8 and Windows 10 users as well
When I was trying to open by double-clicking on the '.xlsx' or '.xls' file in Microsoft Excel, it's showing that error message "There was a Problem Sending the Command to the Program" quickly before opening the actual file. Then I initially had a look at the file, and it seemed good enough, and I found that I have unexpected error only with Microsoft Excel itself.
While opening the office files, the Windows compiler sends DDE (Dynamic Data Exchange) commands to Microsoft Office tools, but the system unable to read and so to call that particular app and this failure triggers the error message 'There was a problem sending the command to the program'.
Note that this solution also works well with any Microsoft tool including Microsoft Word, Excel 2003/2007/2010/2016/2019. Simple tutorial to fix Microsoft Excel Errors.
Last time you saw troubleshooting Microsoft word - [FIX] 'Word Experienced An Error Trying To Open The File'; it's been just solved and after solving that error I suddenly encountered this error while using Microsoft Excel. But after troubleshooting Microsoft Excel I got the solution and then finally able to open and edit my excel file.
FIX - There was a Problem Sending the Command to the ProgramTo be honest, I am not Microsoft Excel Experts, so I go to view and check the 'xls' files online, but it didn't work for me. Then I go through excel mobile app, and it was opening my file to edit, so it confirms that there is no problem with the xls file.
Then while troubleshooting Microsoft Excel, I found that the reason behind this error is Dynamic Data Exchange [DDE]. I found from the ms excel developer that, it's a communication protocol typically used to communicate the source of the file with the Microsoft tool. This feature helps the operating system to handle minimum resources and keep the computer at high speed. In short, this error encounters when windows unable to connect by DDE with the application while opening the source of the file. Well, the solution is straightforward and easy to fix it.
Follow the steps given below to solve the error message "An error occurred when sending commands to the program":
Step 1. Make sure to set default program.Check the default program for that particular file extension. If you have .xls then you need to have Microsoft Excel as a default program for that.
- For this, right click on that file >> choose 'Open with' >> and choose appropriate program as shown below
- for .doc, .docx choose Microsoft Word
- For .xls, .xlsx choose Microsoft Excel
You must check; 28 Steps Make Chrome 8x Faster (100% Working) | How Chrome Flags Speedup Browsing
Step 2. Ignore other applications that use Dynamic Data Exchange [DDE].
- Open Microsoft Excel >> Options >> Advanced >> In General tab you will see the option to 'Ignore other applications that use Dynamic Data Exchange (DDE)'. [As shown in picture]
RECOMMENDED: Make Computer Run 10x Faster By Using Virtual Memory | RAM Optimization
Just recently, I have removed the OS tuning tool called 'TuneUp utilities' and then that annoying error message has been gone. So what I would be recommending to others is to check all the installed software, programs or tools that you think are incompatible with the Microsoft Office; then uninstall the program quickly.
Hope that helps.
That's all, and your problem gets solved. Now you can check your file. If you know any other quick solution, then you can share with me via comment section shown below.
Most of the readers don’t share as they feels that we as bloggers don’t require their tiny social share. But here’s the fact…
I've developed this blog piece by piece, your one small share at a time, and will continue encouraging me to do so. So I appreciate your support if you share this page on your social profile.
My dear reader! it won’t take more than 5 sec. of your time. The share buttons are there, please share and subscribe.
⚠ DisclaimerWe are one of the type of a professional review site that operate like any other website on the internet. We respect & trust our readers. And we are confident & would like to mention that the above post contains some affiliate/referral links. And if you make a purchase; we receive commission from the links/apps/products we refer. We are totally unbiased and do not accept paid reviews or fake reviews claiming to be something they are not. We test each product thoroughly and give high marks to only the very best. We are independently owned and the opinions expressed here are our own.
Get The Latest Post Delivered Free to Your Inbox
Join over 2000+ people who get FREE and fresh content from this Blog. We Respect Privacy, You are Safe! No Spam!