[Fix] "Unfortunately, Google Store Play Has Stopped" | Android Problems Solved






The Google Playstore giving you an option to download and install millions of various mobile application for your all Android devices. Though the Android OS is one of the most popular mobile operating systems, still the Google store itself sometimes fail to work and triggers pop up message "Unfortunately, Google Store Play has stopped" on the phone screen about every three seconds. The error comes when you try to install an application or update existing application, or sometimes simply open Play store.
Fixing "Unfortunately, Google Store Play has stopped."
Android users ask many questions on Google; How do you fix Unfortunately Google Play Service has stopped? How do I fix Google Play Services has stopped? How do I fix the Google Play store has stopped? Why does my Google Play keep stopping? How do you stop Unfortunately Google Play has stopped? Why does Google Play store stop working?

At the initial troubleshooting, I found that the problem is in the updates. I solved this play store error just by uninstalling the recent updates from the Google play services app. All the Google apps then started working normally. But when I went back in and reinstalled the update again and it stopped working again so that shows me it is present in the updates. Moreover, this error is not only triggered by Samsung but also appeared on LG, Android TV Box, Tablets, Sony, etc devices too.

A couple of reasons due to which Android smartphones received this "Unfortunately, Google Store Play has stopped" error are listed below:
  1. Sometimes very outdated version of playstore is present in your Android device.
  2. There could be a conflict/issue with a current Android version available in your smartphone.
  3. Google playstore cache is being stored on local storage which sometimes prevent store to open.
  4. Servers and your smartphone are out-of-sync e.g. if something got updated on server side, but your phone is searching that in local storage (cache)

Some have tried by disabling the Google Play Service but the error message keeps appearing. These are few possible reasons behind your Android device throwing such error message while you try to use Google Play Store either for installing the application or for updating existing applications.

Fixing Unfortunately, Google Store Play Has Stopped
Fixing Unfortunately, Google Store Play Has Stopped

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Solution to fix "Unfortunately, Google Store Play has stopped" error.

In this page, I have listed a couple of steps, just follow them to fix this "Unfortunately, Google Store Play has stopped." error on your Android mobile devices:

Step 1: Force Quit your Google Play Store and restart

  1. Just Force quite or Kill your already opened Google Play Store.
  2. Restart or Reboot your smartphone.
  3. Usually, a simple mobile restart solves this problem.


You might like to read; Is Antivirus Required For Android Phones? Tips to Remove Malware from Phone | Android Security

Step 2: Reset app preferences

  1. Go to Setting.
  2. Navigate to App / Application manager.
  3. Open-up ALL tab.
  4. List of all the applications will be displayed.
  5. Now click on menu option (3 dots) displayed on top-right side.
  6. Tap on Reset app preferences option.
  7. Prompt will be displayed to confirm Reset with message You will not lose any app data.
  8. Just confirm the reset by tapping Reset Apps button.
  9. Restart your smartphone, that’s all.


If you have any other Android errors you may check the referencing page: Fixing 48 Common Google Play Store Error Codes Quickly // Updated 2018

Step 3: Clear Data and Cache of Google Play Store

  1. Go to Settings >> tap on Applications or Application Manager >> then Click on All.
  2. Scroll down and tap on Google Play Store option.
  3. Tap on Clear Cache button.
  4. Also tap on Clear data button.
  5. Tap on Force stop button.
  6. Restart or Reboot your android device.

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Step 4: Clear Data and Cache of Google Services Framework

  1. Go to Settings >> tap on Applications or Application Manager >> then Click on All.
  2. Scroll down and tap on Google Services Framework option.
  3. Tap on Clear Cache button.
  4. Also tap on Clear data button.
  5. Tap on Force stop button.
  6. Restart or Reboot your android device.


If you planning to buy new mobile now or in future, you must know; Smartphone Buying Guide: 15 Things To Consider Before Buying A NEW Phone


Step 5: Connect your device to the network and Update Google Play Store

  1. Sometimes, we haven't connected to the internet for a long and store fails to get updated to the latest version. So connect the device to say WiFi network and let your Google Playstore itself get updated.
  2. You may check the same behavior by connecting your Android device to the different network may be your Wi-Fi network is blocking any of the IP addresses which Google is using.

I’m sure by following any one of the methods from listed ones will help you resolve the error.


If you are facing this error or something you want to suggest apart from above points, feel free to use below comment section to get in touch with me anytime. Happy to hear from you and to implement the suggestions for helping others.


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